DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.

DELIVERY TIMELINES

At Kaftan.ae, we carefully prepare every order before it leaves us. Our delivery timeline depends on whether your selected piece is currently in stock or is being customised specially for you.

IN-STOCK ORDERS

Dispatched within 24 hours

Orders for products that are currently in stock are dispatched within 24 hours, excluding public holidays.

CUSTOMISED ORDERS

8–10 working days

If your selected product is out of stock and needs to be customized specially for you, please allow 8–10 working days for us to prepare and dispatch your order. 

You’ll be informed of the timeline via WhatsApp after you have placed your order. You can also ask us about a specific design anytime via WhatsApp or Instagram DM.

A LITTLE NOTE ON TIMING

• Our working days are Monday–Saturday, excluding public holidays.
• Orders placed on holidays will begin processing on the next working day.
• Customised orders require additional time for production and finishing.
• Delivery timelines begin once your order has been dispatched.
• During peak periods, timelines may occasionally be slightly longer.

ONCE DISPATCHED

Within India: 3–5 working days after dispatch.

Remote locations: Delivery may take slightly longer depending on the location and courier service.

International orders: 7–8 working days after dispatch.

Please note that international delivery timelines may vary depending on customs clearance and local courier conditions.

A LITTLE NOTE FROM US

Every Kaftan.ae piece is prepared with care, whether it is ready to ship or made specially for you. We appreciate your patience while we make sure your order reaches you just the way it should. 🤍

If you have any questions about your order or delivery timeline, please contact our customer support team with your order number.

Exchanges and Refunds

Contact Kaftan.ae – We’re Here to Help!

At Kaftan.ae, we value your feedback and are dedicated to providing excellent customer service. Whether you have questions, suggestions, or need assistance with our products, we’re just a message or call away. Contact Kaftan.ae today, and our team will be happy to assist you.

You can reach us through several convenient ways:

Contact Information:

• Email:  sales@kaftan.ae
• Phone / WhatsApp: You can contact us via call or WhatsApp at +919409985286. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM (IST), and we are ready to answer all your queries.
• Address:
  Kaftan.ae
  Plot No. 1, Durlabh (Narmad) Ind. Soc.,
  B/H Fatakadawadi, Ved Road,
  395004 Surat, Gujarat, INDIA.

If you are in the Surat area or planning to visit, feel free to stop by and explore our collection in person. We welcome you to experience the quality of our products firsthand.

At Kaftan.ae, we understand the importance of convenience, so we strive to make it possible for you to contact us. For quick updates, feel free to visit our Instagram page @kaftan.ae. Additionally, our team is committed to providing timely responses and helping you with any issues related to our products.