Shipping Policy

Domestic Delivery

Free domestic delivery all over India.

Global Delivery

Shipping Charges calculated at checkout according to your delivery location.

Shipping & Duties

All shipping and handling charges are borne by the customer.

For international orders:

• Import duties, taxes, and customs charges are not included at checkout.

• These charges are determined by your country’s customs authority and must be paid by the recipient upon delivery.

Important (for all countries but specifically for US under their new laws)

• If duties and taxes are not paid, the shipment may be held or abandoned by customs.

• In such cases, Kaftan Ae is not responsible and no refund will be issued.

Refunds are only applicable if the parcel is successfully returned to us in Pakistan.

Please note:

• Return shipping, duties, and any associated charges will be deducted from the refund amount.

We strongly recommend checking your country’s import policies before placing an order.